Workforce tracking isn’t new. It’s the very basis of the timesheet, a concept that first began nearly 130 years ago in 1888.
Companies track various aspects of your employees’ activities for various reasons. But today, the challenge lies in the way you track workforce actions.
After all, logging in time is a little more difficult for employees on the field than workers behind a desk. There are industry-specific issues, technology concerns, and efficiency problems to address.
Luckily, today’s modern workforce tracking software is up to the task.
Here are just three immediate benefits of upgrading your workforce tracking software.
Workforce Tracking Empowers Your HR
Data from tracking software can help HR leaders make better hiring decisions, which of course benefits the entire company in the long run.
The information can help inform the recruitment of employees with desired near-term and long-term skill sets.
Meanwhile, data on the utilization levels of the tracking software across locations, roles, and business units can help your HR team implement effective recruitment strategies when it comes to attracting talent.
And it doesn’t stop there.
The data in the tracking software can tell managers insightful information, such as the time employees spend on core activities and collaboration as well as the most productive hours of the day (and vice versa).
Collating the data can help managers measure and understand the skew behind work patterns of the top employees compared to the performance of the statistical mean.
These data points can drive meaningful changes in terms of effective work practices, workload allocation, and even something as granular as deciding the best time to schedule meetings to avoid coinciding with high productivity hours.
Workforce Tracking Can Improve Industry-Specific Scheduling and Logistics
When your tracking software can pinpoint high productivity hours and even low-performance locations, you can then move on to finding out why these hours and these locales influence the work your employees perform.
From there, you can emulate the factors conducive to high performance and reduce or completely avoid those that serve as obstacles.
For companies with on-the-field personnel, this means they can optimize routes and make scheduling much more efficient. Planning necessary travel routes on a map doesn’t give nuanced details on what actually occurs on the ground.
Even if you plot the fastest route from point A to B, you might be surprised to learn that all along the route there are minor obstacles not expressed through the map. On their own, they don’t amount to much, but together, they take up a significant amount of travel time.
Individually, they’re too small of a problem for your people to notice, so nothing gets reported.
But the results are telling: delayed deliveries, mistimed service requests, and a negative impact on your bottom-line. Now, consider that 73% of consumers say the most important thing a company can do to provide them good service is to value their time.
With information from workforce tracking software, you can find trends and patterns that even your own personnel may not pick up on, and work to resolve problem scenarios and multiply factors that create a positive feedback loop.
Workforce Tracking Unifies Everything in the Cloud
The most efficient workforce tracking software stores data in one place —a single cloud — and not in disparate silos. This means all the stakeholders can access relevant information across multiple sources.
This facilitates informed decision making — everyone is looking at the same information and there are no differing interpretations or views.
With insights consolidated, individual departments — Sales, Operations, Finance, and basically everywhere where the data is relevant — can successfully build collaborative relationships. They can make use of the same actionable data to address interdepartmental process gaps at a holistic level.
Different departments can use their own perspectives on the same data to ensure that decision-making is strategy-driven and holistic.
Analytics run on unified workforce tracking information based on the cloud can thus help successfully execute organizational strategy.
Decision-makers can take a more structured approach when finding the perfect balance of all the factors that make their employees productive.
Indeed, with the powerful technology behind today’s modern workforce tracking solutions, these immediate benefits are just the tip of the iceberg once you upgrade your software. What’s stopping you?
Author Bio: Oliver Threlfall is the CEO of TechLoc